Kyle F. Berry
2406 Bluebonnet Ln. Apt. #101
Austin, TX 78704
512.803.4183
Objective
A challenging, fast paced work environment that will allow for personal growth and career advancement.
Summary of Qualifications
Retail Manager with experience working for a large drugstore chain. Skilled at merchandising, time management, cash handling, and employee training.
Customer Service specialist, years of experience handling customers in many different situations, from the customer's home to the telephone, and traditional retail settings.
Motivated problem solver, always searching for a solution to the unique problems presented in a customer service setting, skilled at conflict resolution.
Experience
Walgreen Co., Austin, TX
Assistant Manager, April 2008 – April 2009
Fully trained on basic store operations, cash handling, opening and closing duties, customer relations, and time management. Created lists of tasks, specific to each employee and department on a daily basis, and ensured complete follow through of assigned tasks. Directed complete Planogram resets and revisions and designed merchandising Planograms to fit location specific demographics. Processed warehouse orders and lowered the number of basic item outs in my departments.
Walgreen Co., Austin, TX
Customer Service Clerk, October 2007 – April 2008
Basic cash handling, including full training on IBM register systems. Trained on both Fuji and Noritsu photo processing equipment. Responsible for working warehouse truck and stocking shelves. Handled customer requests on a daily basis, striving to find a solution for every question.
Terminix International, Austin, TX
Route Service Technician, April 2007 – October 2007
Organized route each day for maximum efficiency, kept work vehicle clean and well stocked with inventory necessary for days work. Interacted with customers in their own homes, solving problems and assuring complete satisfaction with services performed.
Preventive Pest Control, Phoenix, AZ
Route Service Technician, June 2004 – February 2007
Organized route each day for maximum efficiency, kept work vehicle clean and well stocked with inventory. Responsible for speaking directly with customers to resolve issues directly, assuring complete satisfaction. Worked directly with summer salesmen as a “specialist”, giving customers their first service, trained on explaining and understanding contracts.
Education
Mountain Ridge High School, Glendale, AZ
Diploma, 2004
National Honor Society
Eagle Scout
References furnished upon request.
